Pledge your support to the Charter

Around 1.2 million people in the UK require wheelchairs to get to work, go to school, buy their groceries, look after their children, contribute to our society and achieve their goals. Unfortunately, many are unable to do this because their current wheelchair doesn’t meet their needs; we also see a lot of variation in access to assessment and obtaining service provision.

Charter Image

Click on the image to download the charter

Charter Implementation Toolkit

The Wheelchair Alliance recognises that the wheelchair charter is aspirational and exemplifies the principles that a good wheelchair service should aim to follow.

However, we do recognise that not all principles can follow the same timescale for implementation. Mapping against the charter can indicate what services are already delivering towards the principles,  what can be achieved as ‘quick wins’ and which elements require further work and longer term planning. To help with this, we have devised the ‘Charter Implementation Toolkit’.

The toolkit allows service commissioners and providers to map their current service against the charter using the familiar RED, AMBER, GREEN status, identify good practice, evidence and instigate rapidly achievable changes and plan and evidence longer term solutions against realistic timescales. We hope it will be a useful part of any service review and development; providing confidence in what has already been achieved and help to develop what and how further changes can be effected in realistic timescales.

The toolkit is in the form of a simple spreadsheet which can be downloaded by clicking HERE.



Support for the charter

In addition we see long delays in repairs and equipment, poorly thought through provision plans and patient pathways, confusing information, restrictive and inflexible funding and minimal integration of services; they are all signs that we need the system to make improvements.

As a group, we have committed to create a charter and launch a campaign that will help paint a brighter future for wheelchair users and help the system make the changes that will truly improve the lives of wheelchair users and their families.

There are lots of ways in which you can take action to support the charter.  We have created a series of campaign materials which can be seen HERE. We have also create a series of "ASKS" which target key people and organisations.  You can see more about our key asks by clicking on the image and reading our key asks document.  We hope this will help you promote and target the Charter in a more effective way. Key Asks Image Small
A charter gives us a means to campaign for change, because if we all work together we can persuade commissioners, politicians, providers and the public to sign up to it. Pledging to support the charter means committing to developing the service that is so badly needed by wheelchair users and their families, whilst bringing it into public awareness  could give us a groundswell of support to keep the momentum going.

The Wheelchair Charter outlines the key principles we believe are crucial for the commissioning and delivery of high quality wheelchair services that will help people who use wheelchairs to live their lives to their fullest potential and is backed up by detail, evidence & case studies.

We are asking you as wheelchair users, carers, providers, voluntary sector organisations, commissioners, clinicians and members of the public to pledge your support for the charter so that together we will be able to start the change and commit to better services and an improved quality of life for every wheelchair user.

You can pledge your support by clicking here:

Pledge Support


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